Bixi FAQ

Maia Hamilton
2024-07-21T09:00:03-07:00

Bixi will be available for preorder on July 24 at 9 a.m. PDT.

DIRECTORY

Pre-Order Questions

How long is the pre-order period?

Will I be able to make any changes to the pre-order after the 2-week window?

Will any of the colors sell out?

Will the Bixi be offered for a regular restock?

When can we expect the Bixi to ship?

General Questions

Why is it called the Bixi?

What makes the Bixi different from other large TB travel bags?

Can I use the Bixi as a carry-on or personal item on an airplane?

“Okay, but what does it look like inside?”

“What is the maximum size laptop this bag will fit?”

Which packing cubes and other organizational or travel accessories fit best in the Bixi?

Design Questions

What inspired the Bixi?

What are the dimensions and capacity of the Bixi?

Why did you decide to make the Bixi a one-way carry?

Why did you decide to add an external water bottle pocket and what size water bottle does it fit?

Does the Bixi have a luggage pass-through sleeve?

Why did you create an admin panel?

Questions about Use

Who was this bag made for?

Is the Bixi waterproof?

Will the Bixi look/feel too big to carry as my EDC bag?

Does the Bixi stand up on its own?

Pre-Order Questions

How long is the pre-order period?

7/24/2024 from 9 A.M. PDT to 8/7/2024 at 9 A.M. PDT. The pre-order period will run for two weeks!

As this pre-order spans two weeks, our goal is to provide you with comprehensive information and content about the new bag. Follow us on Instagram - @TOMBIHN for some Bixi content and features.

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Will I be able to make any changes to the pre-order after the 2-week window?

Once the pre-order closes, you won’t be able to change the color or add a new color. If you change your mind entirely after your purchase, we can help with a cancellation. More information can be found in our pre-order FAQ.

We would greatly appreciate it if you can make the cancellation during the 2-week pre-order window. We’re a small company, our Customer Service crew also doubles up as Fulfillment crew and Factory Showroom guides as needed, so that means we stay quite busy! The smallest of adjustments can add up when lots of you request them and those can potentially cause delays for everyone else too.

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Will any of the colors sell out?

It’s hard to tell at the moment.

We have a good amount of fabric on deck for the Bixi batch, however, depending on the demand and if it causes us to believe that we have sold the maximum for a color, we will close the pre-order early for that specific color.

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Will the Bixi be offered for a regular restock?

We hope so!

We like to offer new designs for pre-order to get a better understanding of which colors resonate the most with you all! Then once the pre-order batch is done, our goal is to offer another batch for restock. As you know, our Production team stays quite busy, so we will have to figure out when to slot the Bixi into production.

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When can we expect the Bixi to ship?

As of now, we are tentatively targeting mid-October.

Our shipping timeline is usually 10-12 weeks from when the pre-order ends. This of course all depends on the demand and where we are with other bags in production. We will update the exact timeline as necessary to keep you informed.

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General Questions

Why is it called the Bixi?

“I wanted to find a fun name for the bag, and I was inspired by mythological creatures. I wanted to find one that hadn't been used in any other bag. The marketing team suggested Bixi, which I thought was a great name. A bixi is a dragon-turtle, and it stands for great strength and great support.” -Jose

In mythology, a Bixi (or Bi Xi) is often depicted as a tortoise or turtle with the head of a dragon. Bixi is traditionally associated with strength and longevity, and sculptures of Bixi are commonly found in Chinese culture, often used as the base for steles (stone tablets) that commemorate important events or figures. The Bixi is believed to have the ability to carry heavy weights and is often seen in architectural contexts bearing significant inscriptions or monuments.

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What makes the Bixi different from other large TB travel bags?

Like our other travel bags, such as the Techonaut or Aeronaut, the Bixi is spacious and perfect for anything from overnight trips to a week-long destination. The Bixi’s shape and front admin panel makes it unique from our other large travel bag offerings.

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Can I use the Bixi as a carry-on or personal item on an airplane?

You bet! A few of our Bixi samples have already traveled cross-country as a carry-on item underneath the seat onboard an Alaska and Delta flight. For budget airlines or onboard small regional flights, you may need to put the Bixi in the overhead space, and as always, we recommend checking with the specific airline to confirm if you are unsure.

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“Okay, but what does it look like inside?”

The main opening is a large clamshell with a squoval shape—combining the efficiency of a square with the sleekness of an oval. We chose this design to optimize packing space and accessibility. Within the main compartment, there are two additional pockets that can assist in organizing your belongings.

As for the front admin panel you'll find conveniently accessible pockets designed to accommodate essentials such as an iPad, keys, wallet, passport, and more, ensuring easy access and organization while on the go.

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“What is the maximum size laptop this bag will fit?”

The Bixi laptop compartment features a sleeve pocket designed to accommodate laptops up to 16 inches in size. Additionally, outside of the sleeve, the bag can even accommodate larger laptops.

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Which packing cubes and other organizational or travel accessories fit best in the Bixi?

While choices vary by traveler, our recent 5-day trip with the Bixi included one Techonaut/Aeronaut 45 Packing Cube (Large), two Packing Cube Shoulder Bags, a Travel Stuff Sack, and a Grab Bag—all fitting seamlessly into the main compartment. For additional organization in the admin panel, an HLT 1 or 2 can be hooked onto the O-rings, while a vertical packing cubelet neatly stores loose cords.

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Design Questions

What inspired the Bixi?

“The inspiration came from reading comments and feedback from our current travel backpacks. I wanted to develop a backpack that had a big main compartment that could be fully packed, and all spaces inside could be utilized.” -Jose

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What are the dimensions and capacity of the Bixi?

DIMENSONS

14.2” (w) x 17” (h) x 9.8” (d)/ 360mm (w) x 430mm (h) x 250mm (d) (filled dimensions)
12.8” (w) x 18.5” (h) x 8” (d) / 325mm (w) x 470mm (h) x 200mm (d) (seam-to-seam)

WEIGHT

2lb 14oz / 1325 grams

VOLUME

32 Liters / 1950 cubic inches (ASTM Standard Measure)

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Why did you decide to make the Bixi a one-way carry?

“Backpack carry was my focus for this project. We have other bags that do multiple carry options well, so I didn’t think we needed another option.” -Jose

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Why did you decide to add an external water bottle pocket and what size water bottle can it hold?

We decided to add an external water bottle pocket for quick and easy access to hydration when needed. Placing it externally was a practical choice to ensure it doesn't occupy space inside the main compartment.

The water bottle pocket, located on the right exterior panel of the bag, is designed to accommodate various sizes of water bottles, including larger ones like a 24oz Hydro Flask.

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Does the Bixi have a luggage pass-through sleeve?

The Bixi is a versatile travel bag equipped with a 2-way luggage pass-through sleeve, allowing seamless attachment to a rolling luggage bag.

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Why did you create an admin panel?

“I wanted a pocket with multiple organization options to carry gear you access the most along your trip. I think it’s a handy way to keep your most used gear readily accessible.” -Jose

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Questions about Use

Who was this bag made for?

“It’s made for a one-bag traveler—a person who’s looking to carry 3-5 days worth of clothing and equipment.” -Jose

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Is the Bixi waterproof?

The Bixi is designed with water-resistant features. All fabrics used are coated with urethane on the inside and treated for water repellency on the outside. Additionally, YKK water-repellent zippers are used on the exterior of the bag, or zippers are covered with fabric flaps to further protect against water ingress.

However, it's important to note that while the materials are water-resistant, seams may leak if exposed to significant weather conditions. To maintain the water-repellent qualities of your bag, we recommend using Nikwax. It's worth noting that some manufacturers may claim their products are 'waterproof' based solely on coated fabrics, but without RF welding or heat sealing of seams, true waterproofing may not be achieved.

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Will the Bixi look/feel too big to carry as my EDC bag?

The Bixi is definitely a larger bag and may look and feel too big for everyday use. However, this all depends on your lifestyle and usage. The Bixi may be too large for someone who packs light daily, but perfect for an office commuter who values a little extra space.

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Does the Bixi stand up on its own?

With a little assistance, yes!

Once fully packed, the Bixi's flat bottom allows it to stand upright on its own, making it convenient for use in various settings.

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You can always emailus@tombihn.com if you have any questions or drop us a comment below.